Oct 25, 2021
In the face of rising polarization and isolation, conversation has the power to move us forward and build community. But unless we design conversations intentionally, they can erupt with misunderstanding.
As a former designer and senior partner at IDEO, Fred Dust designed conversations that matter for everyone from the elite of the Aspen Institute to the victims of gun violence in Brooklyn, and has now written Making Conversation.
He is joined by Vivek Murthy, U.S. Surgeon General and author of Together.
In this SXSW Session, Dust and Murthy discuss elements of designing successful exchanges of ideas based on their joint mission to sound an alarm about the perils of isolation and the promise of conversation to forge human connection across differences.